STT prides itself on offering the best customer service in the industry with experienced and knowledgeable professionals offering real-time training and troubleshooting with personalized support.

Mark Carlson, VP of Client Services has overseen the team for almost 10 years. On the desk with Mark include: Mike Pokorney, Senior Client Services Associate, and Tatiana Maksimenko, Applications and Risk Analyst and our newest member Kyle Olson, Client Services Associate.

Our in-house Sterling Client Services team is available by phone and email during trading hours to assist broker-dealers and traders with our suite of platforms, order issues, and all general questions.